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Nova Quarters

Privacy Policy

Privacy Policy

Nova Quarters ("we," "us") operates www.novaquarters.com and related storefront services. This policy describes what information we collect, how we use it, and your choices.

Operational copy for customer support. Have qualified counsel review before scaling paid traffic.

Last updated: May 2026

Information we collect

When you shop or contact us, we may collect:

  • Contact and order data: name, email, shipping address, phone (if provided), order history, and support messages.
  • Checkout and payment: orders are processed through PayPal. We do not store full card numbers on our servers; PayPal handles payment credentials per their privacy policy.
  • Device and usage data: IP address, browser type, pages viewed, and referral source (via cookies and similar technologies used for analytics, fraud prevention, and site performance).
  • Marketing pixels: with your consent where required, we may use advertising/analytics tools (e.g. Meta, TikTok) that receive limited event data such as page views or purchase conversions.

How we use information

We use personal information to:

  • Fulfill orders, provide tracking, and handle returns or refunds
  • Respond to support requests at support@novaquarters.com
  • Improve the storefront, fix errors, and prevent fraud
  • Send transactional emails (order confirmation, shipping updates)
  • Measure marketing effectiveness when you have not opted out where applicable

We do not sell your personal information to third parties for their independent marketing.

Sharing with service providers

We share data only as needed with:

  • Saleor (commerce platform), PayPal (payments), hosting/CDN providers, email delivery, shipping carriers (address and tracking), and analytics/ad partners under contract

These providers process data on our instructions and subject to their own privacy terms.

Cookies

We use essential cookies for checkout and session security. Analytics and advertising cookies may be used according to your region's consent requirements. You can adjust browser settings to limit cookies; some features may not work without essential cookies.

Data retention

We retain order and support records as long as needed for legal, tax, accounting, and dispute resolution purposes, then delete or anonymize where feasible.

Your rights

Depending on your state (including California), you may have rights to access, correct, delete, or opt out of certain processing. To exercise these rights, email support@novaquarters.com with "Privacy request" in the subject.

We will verify your identity before fulfilling requests.

Children

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use industry-standard measures (HTTPS, access controls) to protect data. No method of transmission over the Internet is 100% secure.

International visitors

Our store primarily serves the United States. If you access the site from elsewhere, you understand data may be processed in the U.S.

Changes

We may update this policy; the "Last updated" date will change. Material changes will be posted on this page.

Contact

Nova Quarters
Email: support@novaquarters.com

See also our Terms of Service and Contact page.